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View from the Cordillera

A Commentary on Achieving Excellence in Local Government
Read by Municipal Leaders on 4 Continents
Published by the Cordillera Institute
(Vol. 4, Issue 36)
A Recommended Agenda for Local-Government Reform (part 3): Launching Your Performance-Improvement Project
To order the full text of this commentary or to become a subscriber, see the notes below.

Summary of This Commentary
Successful projects are the result of careful planning and attentive project management.  That applies whether your objective is to improve some aspect of your organizational performance or to put a man on the moon.  So, this commentary covers some key points of planning and managing a successful performance-improvement project.  It starts with some tips on examining your organization to find candidates for improvement.  When you have chosen the aspect — or aspects — of performance that you want to improve, this commentary notes an important step to take before you prepare your project plan.  Next, it describes the 5 essential elements of successful project plans.  Incorporating all of them into your plan will likely require an extra investment of time during the planning stage.  But, that investment will be more than repaid when it comes to managing the project.  The issue then identifies 2 critical decisions needed to avoid the problems which have derailed other projects.  It concludes with references to more detailed material for those wishing to learn more.

As always, we welcome your comments.

David Barber
Director
Cordillera Institute
(416) 293-9300
CordInst@istar.ca
http://pages.istar.ca/~cordinst/



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You may order the full text of this issue of View from the Cordillera by sending us an email with the word 'Order' in the subject line.  Please include your name, title, and organization as well as the volume and issue number or the title of this issue.  Each copy is only $5.

To Order Any Other Issue
You may order any other issue of View from the Cordillera by sending us an email with the word 'Order' in the subject line.  Please include your name, title, and organization as well as the volume and issue number or the title of the issue(s) you want.  Each copy is only $5.  If you are ordering multiple issues, enquire about our discounts.  To access the on-line catalog of publications available from our archives, just click on the VFC Catalog button below.

To Become a Subscriber
You may become a subscriber to View from the Cordillera by sending us an email with the word 'Subscribe' in the subject line.  Please include your name, title, and organization.  We will email you a confirmation of your subscription and an invoice for your records.  A basic subscription (50 issues) is just $50 per person.  That's only $1 per issue.  If your elected officials or management team would like to subscribe as a group, enquire about our special group subscription rates.

To Inform Your Colleagues and Associates
If you would like to share View from the Cordillera with your colleagues and associates, we will be pleased to send them a complimentary copy, together with a note acknowledging your referral.  Just send us an email with the word 'Refer' in the subject line.  Please include your name, title, and organization as well as the names, titles, organizations, and email addresses of those to receive the package and we will do the rest.  Or, you may simply forward this summary to them.

About This Publication
Each issue of View from the Cordillera covers some aspect of excellence in local government.  It may examine one of the success elements; it may present a case study; it may introduce a resource (an individual, a group, a publication, etc.) which is advancing excellence; it may advocate a new direction for local government; or it may identify a wrong turn in public policy and offer an appropriate remedy.  This electronic publication is read by those who govern, manage, support, and sustain our local governments.  For more information, just click on the About VFC button below.

About the Cordillera Institute
The Cordillera Institute is an independent research and public policy organization dedicated to excellence in local government.  Since our founding in 1994, we have studied many high-performance organizations to learn what makes them successful.  From this research, we have distilled a set of principles, paradigms, policies, programs, and practices which are the key elements of their success.  Our mission is to be a catalyst — to empower municipalities, school boards, public utilities, and other local public agencies to achieve excellence by adopting and applying these success elements.  For more information, just click on the About CI button below.

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